Cloud-based IT solutions designed for you, managed by us
Proactive IT support
Managed IT support is designed for businesses that don’t yet have the resource for an in-house IT department, or simply don’t want the stress of managing their own IT infrastructure.
Our managed IT support includes dedicated proactive support to ensure your business stays up and running. Rather than waiting for something to break, we take proactive measures to keep your systems running smoothly, anticipating and resolving potential issues before they arise. We can also provide 24/7 support where round-the-clock assistance may be required.
Minimise downtime, maximise productivity
We stay on top of the resource-intensive day-to-day tasks which can easily build up and may cause things to break. This frees up your team to focus on more important matters.
Stay in control of your costs
Whether it’s by phone, remote access or on-site engineer, the support you receive from us is included within a fixed monthly cost. This means no more surprises, just one manageable monthly bill.
Our tailor-made packages mean you only pay for what you need, rather than relying on one-size-fits-all support.
We’re only a phone call away
Our friendly, helpful IT support staff are available Monday to Friday from 8am to 8pm, however, out of hours contracts are available upon request.
We offer three levels of SLA:
- Priority1 – 1 Hour response
- Priority2 – 4 Hour response
- Priority3 – 8 Hour response