A range of cloud-based marketing tools to boost your business growth
In large organisations, unless the call is for the receptionist 100% of calls are immediately put on hold as they transfer to the right person. In most businesses over 70% of customers are put on hold for more than one minute during their call.
During that time all they normally hear is either constant irritating beeps, really bad music or worst of all, silence.
Those callers on hold are a captive audience. Did you know that 88% of callers prefer on-hold messages to other hold options and 16-20% make a purchase based on an on-hold offer? So why let them listen to something that means nothing when they could be listening to how great your company is!
Target your caller on hold with your full range of services with a voice that will express a passion for your business and encourage the caller to ask more once they are put through.
Marketing on Hold from Cloudsource
Quickly and simply create custom messages on hold for your business, including auto attendant, message on hold, IVR (interactive voice response), queue systems and web site audio.
Our system features a catalogues of hundreds of voices and royalty free music, all available at the touch of a button. Save time and money with a simple online process that enables you to create perfect on hold messages in just three easy steps:
- Choose a voice actor and music
- Write a script using the easy script wizard or use our professional writing assistance service
- Approve and download your messages in any file format
You can update the message anytime to ensure it is current and accurate.
Why not hear for yourself how Cloudsource can help your company create the right impression by taking advantage of our free demo service! Create your demo Marketing on Hold announcement from our selection of royalty free music, voiceover artists and script samples to find the combination that suits your business:
Out of Office Hours Announcement
What time does the company open? What time will someone call me back? Do they close for the weekend? Who can I ring in an emergency?
With out of office hours messaging you can not only inform your customers that you are closed, but you can give them out of hours emergency numbers, office opening hours, directions to your premises and a whole host of other useful information.
From a large company with different departments wanting to direct calls, to a small company wanting to create a more professional image, Auto-Attendant plays a vital role.
From a classic front end welcome message right up to a full system Auto-Attendant service for each department and extension, TVR Media can provide you with the perfect voice.
We go the extra mile to understand our customer’s requirements, delivering the right solution for you.
We are the cloud experts with extremely knowledgeable UK-based account managers and support teams.
We are a cloud service provider and have full control of the cloud phone system end-to-end, giving our customers a single point of contact.
We truly care about our customers, always going the extra mile to ensure they have the best possible experience.