In most businesses over 70% of customers are put on hold for more than one minute during their call.
In large organisations, unless the call is for the receptionist 100% of calls are immediately put on hold as they transfer to the right person. During that time all they normally hear is either constant irritating beeps, really bad music or worst of all, silence!
Those callers on hold are a captive audience. Why let them listen to something that means nothing when they could be listening to how great your company is?
Target your caller on hold with your full range of services with a voice that will express a passion for your business and encourage the caller to ask more once they are put through.
With Marketing on Hold from Cloudsource, you can quickly and simply create custom messages on hold for your business, including auto attendant, message on hold, IVR (interactive voice response), queue systems and web site audio.
Our system features a catalogues of hundreds of voices and royalty free music, all available at the touch of a button. Save time and money with a simple online process that enables you to create perfect on hold messages in just three easy steps:
- Choose a voice actor and music
- Write a script using the easy script wizard or use our professional writing assistance service
- Approve and download your messages in any file format
You can update the message anytime to ensure it is current and accurate.