Unified Communications

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Unified Communications brings together your existing communications tools – such as your computer, desktop phone, smartphone and tablet – and adds a wide range of features and benefits that help your team to work more collaboratively and efficiently, whilst saving time and money.

Communicate, collaborate and boost productivity, regardless of your location or chosen device with our Unified Communications solution.

Working closely with some of the World’s largest communications technology companies, Cloudsource provide tailor-made solutions for businesses throughout the UK, on an affordable fixed rate monthly payment plan.

iPECS UCS Unified Communications applications on mobile smartphones, laptops and desktop computers
iPECS UCS Unified Communications applications on mobile smartphones, laptops and desktop computers
Ericsson-LG iPECS Unified Communications app (UCS) for smartphone
Unified Communications app for Android smartphones

Unified Communications Explained

Unified Communications is a term used to describe integrating multiple communications methods via a single business phone system. This is referred to as “Unified” as you are able to receive this method of communication on multiple devices such as a desk phone, mobile application, desktop application or email client.

Typical Unified Communication solutions integrate some, or all, of the following features: Voice, Video, Chat, Presence, Email, and Directory Services.

The main purpose of Unified Communications is to simplify the way users work, increase collaboration and allow users to work whilst on the move.

FREE local, national and mobile calls with our Unified Communications solutions!

Call us now on 0330 2000 201 or request a call back

Key Benefits of Unified Communications:

  • Communicate quickly and simply with colleagues via IM and SMS
  • Access your communications from anywhere with an intuitive mobile app
  • Bring interactions to life with video calls from your desktop phone, PC or smartphone
  • Improve customer service with tools such as visual voicemail and voice-to-email
  • Save money on expensive call costs by calling through your main office system
  • Easy call control from your computer with the desktop application and mobile app
  • Collaborate better as a team with program and desktop sharing and whiteboard features
  • Quickly see your colleague’s availability with Presence indication
  • Integrates with Microsoft Outlook schedule and contacts
  • Simple audio and video conferencing tools
Skype for Business mobile smartphone app

Optional Extras – Skype for Business

If you already use, or are thinking of using, Skype for Business within your company our business phone systems can easily be integrated. This low cost Skype for Business plugin allows you to easily dial out directly from the Skype for Business application.

Market-leading Expertise

Our Unified Communications and Telephony solutions are powered by Ericsson-LG Enterprise iPECS, a leading global telecoms provider. Read more >
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Our Solutions

Why Cloudsource

We go the extra mile to understand our customer’s requirements, delivering the right solution for you.

We are the cloud experts with extremely knowledgeable UK-based account managers and support teams.

We are a cloud service provider and have full control of the cloud phone system end-to-end, giving our customers a single point of contact.

We truly care about our customers, always going the extra mile to ensure they have the best possible experience.